No Power? No Problem: What to Do in an Electrical Emergency

Logan Kaisser
Jun 12
3 min read

Updated: Jun 16

A power outage or an electrical emergency can be more than inconvenient, they can be downright dangerous. Whether you're facing a sudden blackout, frayed outlets, or sparking devices, knowing what to do and what not to do can keep your household safe until help arrives.

Platinum Power Solutions, owned and operated by Logan Kaisser, is here for you 24/7, residential or commercial emergencies included. Read on for essential steps to stay safe, informed troubleshooting tips, and signs that it's time to call a licensed electrician.

1. Stay Calm and Assess the Situation

Before taking any action, gauge the severity:

Is it a house-wide outage or isolated to one circuit?
Are there visible hazards, sparks, smoke, burning smells?
Is anyone injured or at risk?

If you detect flames, smoke, or smell burning, call 9-1-1 immediately and shut off power at the breaker if it’s safe to do so.

2. If the Power Is Out, What to Do Next

Follow Canada’s public safety guidelines during outages :

A. Before Switching Anything On

Unplug sensitive devices (TVs, computers, fridge) to avoid surge damage.
Turn off tools and appliances, this helps prevent power surge damage when electricity returns .

B. During the Outage

Use battery-powered lights, not candles
Keep fridge/freezer doors closed. Food remains safe: 24 hrs in fridge, 48 hrs in full freezer.
Listen to local radio or use WeatherCAN app for updates.
If you rely on medical equipment, use battery backups or a generator safely.

C. Using Generators

Only operate generators outside, ≥20 ft from doors/windows, with carbon monoxide detectors running.
Install through a transfer switch, NEVER plug into a wall outlet.

3. Is This an Electrical Emergency?

Warning signs that require immediate action:

Smoke, sparks, or burning odors near outlets/panels
Buzzing, crackling sounds or warm/discolored outlets
Mild shocks when plugging in or touching appliances
Repeated breaker trips or overloads

Your actions should include:

Turn off the breaker or main switch for affected circuits, only if safe.
Evacuate if smoke, sparks, or burning persists then dial 9-1-1.

4. Safe Tips You Can Try at Home

Before calling out, safely handle minor issues:

Inspect cords & plugs: discard damaged items, avoid hiding cords under rugs or daisy-chaining.
Pull the plug, not the cord, especially with dryers, to prevent wire damage.
Reset GFCIs monthly and after power events.
Label breakers and know how to shut off your main panel.
Use surge protection and consider whole-home systems .

These steps might prevent emergencies, but if you’re uncertain or the issue involves panels, wiring, or sparks, don’t hesitate: call a pro.

5. When You Need a Licensed Electrician

If you experience any of the following, it’s time for expert support:

Sparks, smoke, burning smell from outlets/panels
Persistent breaker trips or circuit overloads
Buzzing outlets or switch heat
Electrical shocks
Exposed wiring or arcing sounds
Flickering lights when appliances cycle on

Platinum Power Solutions offers 24/7 emergency service across Manitoba. We’ll diagnose safely and offer solutions like panel upgrades, rewiring, surge protection installation, and safe generator hook-ups.

6. Why Choose Platinum Power Solutions?

Licensed & insured electrician, Logan Kaisser
Full compliance with Canadian & Manitoba electrical codes
Swift response, any time, day or night
Emergency repairs and long-term upgrades
Clear pricing, honest advice, and safe cleanup

7. Staying Prepared: Build an Electrical Emergency Kit

Based on Canadian guidelines:

Flashlights & backup batteries
Battery-powered/crank radio
Power banks/solar-chargers
Spare phone charger
Candles & matches (use responsibly)
Basic tools & gloves
Water & non-perishable food (72 hr supply)
First aid kit
CO & smoke detectors with fresh batteries

Pro tip: Keep items grouped and easily accessible, ideally near your main panel or in the garage.

8. After an Emergency, What Comes Next?

Once electricity returns:

Wait a few minutes, slowly plug in devices to avoid surges.
Test your equipment and GFCIs.
Schedule a follow-up inspection if you experienced sparks, trips, or shock.
Replenish your emergency kit and check expiry dates, especially batteries.

Final Take

Electrical emergencies are serious, but with the right plan, precautions, and professional backup, you can handle them safely and with confidence.

Platinum Power Solutions is standing by 24/7 to keep your home or business powered, protected, and prepared. Don’t wait until sparks fly, reach out right away.