Privacy Policy

Effective Date: March 30th, 2024

This Privacy Policy describes how Platinum Power Solutions ("we," "us," or "our") collects, uses, and shares information about you through our online interfaces (e.g., websites and mobile applications) owned and controlled by us, including platinumpowersolutions.ca (collectively referred to herein as the "Site"). Please read this policy carefully to understand our practices regarding your information and how we will treat it.

1. Information We Collect

We may collect several types of information from and about users of our Site, including:

Personal Information: Information by which you may be personally identified, such as name, postal address, e-mail address, telephone number, or any other information that is defined as personal or personally identifiable under applicable law.
Technical Information: Details about your internet connection, the equipment you use to access our Site, and usage data.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate the Site, including IP addresses, cookies, and tracking technologies.
From third parties, such as business partners and service providers.

2. How We Use Your Information

The information that we collect is solely for the following purposes:

To communicate with you through SMS or other communication methods, including sending updates, promotions, and other relevant information.
To improve our services and tailor our communications to meet your preferences
To respond to customer service inquiries and support requests

3. Disclosure of Your Information

We may share non-identifiable, aggregated information without restriction. We may also disclose personal information:

To subsidiaries, affiliates, and trusted service providers.
To a buyer or successor in the event of a business sale or merger.
To third parties for marketing purposes if you have given consent.
For any other purpose disclosed when you provide the information.
With your consent.

4. Data Security

We have implemented security measures to protect your personal information from accidental loss, unauthorized access, and misuse. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Changes to Our Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates will be communicated via a notice on the Site’s homepage.

6. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: office@platinumpowersolutions.ca

7. Opted-in SMS Information

Platinum Power Solutions Ltd. values your privacy and is committed to not sharing, selling, or otherwise disclosing your opted-in SMS information to third parties. Your phone number and any information related to your SMS subscription will not be shared with any external entities, unless required by law or in connection with a legal obligation.